Shipping is FREE for all continental address in the USA.International shipping (including Canada and Puerto Rico) is available for an additional fee. We charge a flat rate of $30 for shipping outside of the continental US. International orders are shipped via UPS or USPS Priority International mail, with tracking. *Please note that purchaser is responsible for additional taxes, duties or fees that may be charged by your local government associated with your order. These fees vary by country, are not charged or received in any part by Furever Linked, and are in addition to the flat rate shipping fee. Please contact your local post office to get a better idea of what your customs duties and/or taxes may be before ordering if you are unsure. Please allow additional transit times to all international destinations.
We ship via USPS Priority Mail which is tracked & insured.
Please ensure all shipping information is up-to-date and entered correctly at time of purchase as each shipping label is generated to your exact shipping details at time of order. Changes cannot be made to the intended destination once your special package has shipped.
Please know that packages properly labeled & mailed to your provided address by us and marked as "delivered" by the US post office are not eligible for lost/undelivered claims & are out of our control. Please contact your local post office immediately if you feel that your package was misdelivered in their error.Delays may sometimes occur in transit due to weather, customs, etc. that are out of our control.
If you have not yet received your order, please use the tracking number you received via e-mail to track your order. If you have not received a tracking number, please email and we can track your package for you.If the tracking system reports that your order was delivered but you have not received it, please contact us immediately so we can file a claim through our shipping department. Please do not file a claim with your credit card company until we have completed our shipping investigation.